Releaseworks

Operate · DevOps

CloudRescue24™

When the cloud is on fire.

Sometimes you don't need a retainer — you need senior engineers in the war room in the next hour. CloudRescue24 is the parachute. Pay-as-you-go emergency cloud engineering when an outage, breach, or migration goes sideways and your team needs hands now.

From first call to engineers on the bridge in under an hour. No contract gymnastics. No 'we'll get back to you on Monday.'

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What you get

Concrete, shippable, owned by your team.

Engineers on the bridge in under an hour

One call, one form, one Slack invite. Senior cloud engineers join your incident bridge while the page is still active.

Pay-as-you-go pricing

Hourly billing, no retainer, no minimum commit. You pay for the time you actually need.

AWS, Azure, GCP — and the messy in-between

Hybrid, multi-cloud, half-finished migrations, legacy bare metal. We've worked in all of it.

Stay until it's stable

We don't drop off the call when the immediate fire is out. We stay until the system is stable and the runbook is written.

Written post-incident report

Within 48 hours: timeline, root cause, what fixed it, what to fix next. Yours to share with the board, the customer, or the auditor.

A clean handover back to your team

We leave you with the fix, the runbook, and a list of follow-ups. No vendor lock-in. No 'now you need us forever.'

How we do it

No theatre. Just the work.

01

Call

One form. One phone number. We confirm scope and SLA in minutes and post a senior engineer to your bridge.

02

Stabilise

Triage, contain, restore. We work alongside your team — your incident commander stays in control, we bring the cloud expertise.

03

Resolve and document

Once stable, we stay long enough to document what happened, what we changed, and what should change next.

04

Optional follow-on

If the underlying problem needs more than a fix, we'll scope a Solve engagement or hand you off to Care for ongoing operation.

Want to avoid the next one?

Care by Releaseworks®

If you're calling CloudRescue more than once a quarter, the answer is probably Care. Same engineers, on a retainer, hardening the platform between incidents.

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Next step

Got an incident now?

Go straight to CloudRescue24.com to engage emergency support. Or talk to us first if you're not sure whether this is a fire or a planning problem.