Welcome to peace of mind
We are the 24/7 extension of your software team, protecting your brand & revenue by supporting your cloud and SaaS platforms.
Managed Cloud Hosting
We provide full management of your AWS, Azure and Google Cloud environments. Let us handle access controls, cost optimization, and best-in-class automation to support your objectives.
24/7 SaaS Product Support
Our skilled on-call engineers will keep your Software-as-a-Service offering running 24/7, protecting your brand and revenue. Our full-stack expertise means we don’t just support - we’ll help you stabilise and scale.
DevOps Support
Great teams use DevOps to deliver better software, faster. We’ll bring the automation, processes, and training to help your team become DevOps-native.
| Care Essentials |
Care Pro
Most popular
|
Care Custom | |
|---|---|---|---|
| Engineer Availability | UK business hours (9-5) | 24/7/365 | Custom time slots |
| First Engineer Response | Within 2 business hours | Within 30 minutes | Up to 15 minutes |
| Allocated Engineer Time | 8 hours per month | 16 hours per month | Full time engineers |
| Smart AI Monitoring & Alerting | ✓ Included | ✓ Included | Custom alerting logic |
| Communication With Your Team | Slack, Teams, Phone, Email | Slack, Teams, Phone, Email | On-site as needed |
| Critical Incident Management | ✓ Included | ✓ Included | Fully integrated incident management |
| DevOps Support | ✓ Included | ✓ Included | DevOps engineering & coaching |
| CI/CD Pipeline Support | ✓ Included | ✓ Included | Pipeline build & management |
| Development & Code Fixes | ✓ Included | ✓ Included | Flexible access to experts in Javascript/Typescript, Python and Java |
| Cloud Management | ✗ | ✓ Included (fundamentals) | Comprehensive MSP service |
| Security Posture Management | ✗ | ✓ Included (fundamentals) | Comprehensive DevSecOps-as-a-Service |
| Managed IT for Software Teams | ✗ | Add-on | Device provisioning & management |
| Onboarding | Standard onboarding in 5-10 days | Priority onboarding in 2-5 days | Custom onboarding schedules |
| Pricing | £1,800 per month Buy now |
£4,500 per month Buy now |
Custom pricing Speak with us |
What’s included
Care by Releaseworks®
The Problems We Solve
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Trusting an individual or a small team to keep your tech platform running is fine for small startups, but not when you need to be something more. We’ll build incident response procedures and playbooks with you, and take lead in fixing issues when something goes wrong.
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Let’s face it - nobody wants to be woken up at the middle of the night to fix a critical outage. Except us, because that’s what we do. Our engineers are on call 24 hours a day, 7 days a week to make sure your brand & revenue is protected.
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If your team spends too much time firefighting, we are the perfect match for you. Our AI-native monitoring & alerting solution lets our engineers take on critical incident response for your platform, letting your team concentrate on what they do best - creating value and being awesome.
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If every deployment is a big & scary event, we can help. We are DevOps-native and will bring both the tools and processes to help you deliver better software, faster. We will coach your team and ensure you can release software quickly and in smaller reliable increments.
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We’ve helped some of the world’s leading brands take new software products to market for millions of users, so we know where the bottlenecks are. We’ll help you navigate the improvements required to make sure your product is stable, secure, and scalable.
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Employing a team of highly skilled cloud & DevOps specialists is expensive. With us, you get flexible access to certified experts who integrate with your team seamlessly.
The Releaseworks® Advantage
We are immensely proud to collaborate with some of the world’s leading software teams. The number #1 value we bring to our customers is understanding your technology stack and strategy.
We bring trusted advisors and skilled engineers into your team to help you stabilise, scale, and win.
Inside DevOps
with Releaseworks®
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